Reference

How bi66 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad, or Rocket, and keep your account secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteCookie and session controlsContact us anytime
Explore Lobby Read FAQ
bi66 How bi66 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern about your account, our support team handles these requests directly. You can reach us through live chat on the site, by email, or through the in-app help section on mobile. We aim to acknowledge data requests within a reasonable timeframe and respond in full as quickly as your query allows.

Team online

Live Chat

Start a conversation from any page on the site. Tell us your account details and describe your data request — we handle privacy queries through the same chat window.

Email Support

Send your data request or privacy concern to our support email. Include the mobile number linked to your bKash, Nagad, or Rocket wallet so we can locate your account quickly.

In-App Help

Open the help section inside the bi66 mobile interface and select the account or privacy category. Your request goes directly to the team handling account and data queries.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Account Security

Security and transparency sit at the core of how we manage your account data. We use SSL encryption across every page and transaction, so your bKash, Nagad, or Rocket payment details travel through a protected connection. Cookies are used to keep your session active and remember your preferences — you can adjust cookie settings through your browser at any time without losing your account. We do not share individual account data with advertisers.

Data Retention

We keep your account records for as long as your account is active and for the period required by applicable rules in eligible regions. After that, data is deleted or anonymised.

Cookie Controls

Session cookies keep you logged in and remember your wallet preferences. You can clear or block cookies in your browser settings; some account features may behave differently as a result.

Account Security

Every login is checked against your registered mobile number. If you notice an access you do not recognise, contact support immediately and we will lock the account while we investigate.

Right to Request Changes

You can ask us to correct inaccurate data or delete your account entirely. Requests are processed via live chat or email — we will confirm the outcome once the change is applied.

Common Questions About Your Privacy on bi66

These are the questions we hear most often about how your data is handled. If something is not covered here, reach out through live chat or email and our team will respond directly.

We collect your name, contact number, and the payment wallet you register — bKash, Nagad, or Rocket. We also log device and session data automatically when you browse or play.

Yes. Send a data access request through live chat or email, including the number linked to your wallet. We will compile and share your account data within a reasonable period.

No. Your bKash, Nagad, or Rocket transaction records are used only to process and reconcile your deposits and withdrawals. We do not sell or pass payment data to third parties.

Cookies keep your session active and remember wallet preferences. You can disable them in browser settings, but some account functions — like staying logged in — may stop working correctly.

After account closure, we retain only what applicable rules in your eligible region require us to keep. Everything beyond that legal minimum is deleted or anonymised promptly.

Contact us through live chat or email with your account details and what you need changed or removed. We will confirm once the update or deletion has been completed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalGamesbi66 CasinoInfoCrash Win Builder

Related pages

bi66 Bangladesh bi66 Login About Us Register FAQ